Legal

PRIVACY
POLICY.

Last Updated: March 2026 · TruePoint Commerce LLC / Neshan.io

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This Privacy Policy explains how Neshan.io, operated by TruePoint Commerce LLC ("we," "us," "our"), collects, uses, and protects information from visitors to neshan.io and clients who use our services. By using this website or submitting an application, you agree to the practices described here.

1. Information We Collect

Information you provide directly: When you submit our application form or contact form, we collect your name, email address, phone number, city/province, business description, and any additional information you choose to share.

Automatically collected: Standard web analytics data including IP address, browser type, pages visited, and referring URLs collected through server logs.

Communications: Records of email, phone, or social media communications are retained to serve you better.

2. How We Use Your Information

  • To evaluate your application and determine if we can serve your business needs
  • To contact you regarding your application, inquiry, or our services
  • To send relevant business updates and industry insights (opt out anytime)
  • To improve our website and services based on aggregated usage patterns
  • To comply with legal obligations where required

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only with trusted service providers who help us operate (e.g., email hosting), when required by law, or in the event of a business transfer.

4. Data Security

We implement industry-standard security measures including encrypted HTTPS connections and limited team access. No method of data transmission is 100% secure, but we take strong precautions to protect your information.

5. Your Rights

  • Access: Request a copy of personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications at any time

6. Cookies

We may use cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We do not use cookies for advertising or cross-site tracking purposes.

7. Data Retention

Application data is retained for 24 months unless you request deletion. Client data is retained for the duration of our business relationship and for a reasonable period afterward for legal purposes.

8. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect information from individuals under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted. Continued use of our website constitutes acceptance of the updated policy.

10. Contact